Welcome, Chicagoland Parkers

This site is dedicated to helping you park with ease and convenience. We have included local, up-to-date information that will help you take advantage of Chicago's metered parking system.

We're changing how you park - whether for play, school, work, shopping or fun - so you can get to your destination and on with your day.

Be sure to check the site regularly for updates on the latest Parking Meter happenings, found below and in the "News" section.

More Than 15,000 Drivers Have Signed Up for Park Chicago

Wednesday, May 28, 2014

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More Than 15,000 Drivers Have Signed Up for ParkChicago

Downtown rollout of pay-by-phone parking service complete;
Expansion now underway in neighborhoods

CHICAGO – In just over a month, more than 15,000 people are finding it easier and more convenient to pay for parking since signing up for ParkChicago as expansion of the new pay-by-cell parking service into city neighborhoods has begun.

Since the West Loop pilot program started on April 15, more than 15,000 people have registered for the mobile payment service. ParkChicago began expanding from its West Loop pilot area on May 6 and recently completed the downtown rollout last week. The service is now available at all metered parking spaces north of Roosevelt Road, south of North Avenue and West to Racine Avenue.

ParkChicago is an easy and convenient way to pay for parking using your smartphone. Drivers no longer have to visit the meter boxes, place a receipt on their dashboard or hurry back when their meter is about to expire as users can add more time just with a few taps from their phone.

ParkChicago will now begin expanding from the central business district to the outlying neighborhoods to the North, South and West sides. Park Chicago will be available at all 36,000 metered parking spaces later this summer.

The complete rollout involves replacing the approximately 42,000 street parking signs across the city with new versions bearing the ParkChicago logo, which alerts drivers to the service’s availability. Meter boxes will remain in place, providing drivers with multiple ways to pay for parking, including coins, credit and debit cards.

To use ParkChicago, customers must first set up an account linked to a major credit or debit card by using the app, going online towww.parkchicago.com or through their mobile phone. The cost of parking sessions is deducted from an account pre-funded with at least $20, and accounts are automatically replenished when the balance drops below $10, similar to I-PASS, the prepaid collection system used on Illinois tollways.

While drivers can register for the new service at any time, it is recommended that new users wait until ParkChicago is offered in the area serving their parking needs. New street signs displaying the ParkChicago logo will alert drivers to the service’s availability.

iPhone and Android users can download the free ParkChicago mobile app at the App Store or at Google Play. To learn more, visitwww.ParkChicago.com.

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About Chicago Parking Meters

Chicago Parking Meters, LLC (CPM) operates the third-largest metered parking system in the United States and the largest system privately operated under a concession agreement. CPM is responsible for the operation, management, maintenance and rehabilitation of Chicago's on-street parking. Since 2009, CPM has invested over $40 million in system modernization and customer service improvements. With electronic meter boxes serving all of the approximately 36,000 metered spaces in the city’s downtown and neighborhood areas and efficientmaintenance processes, it is one of the most sophisticated parking operations in the U.S. and was ranked #1 in the world for on-street parking in IBM’s 2011 Global Parking Survey. For more information, please visit www.chicagometers.com.

About PassportParking

PassportParking, Inc. (Passport) is an industry leader in providing integrated cloud-based parking solutions, operating in more than 70 jurisdictions. The company provides the most advanced technology and equipment in an enterprise suite that allows parking providers and owners to manage parking and enforcement operations more effectively and efficiently. Passport is PCI DSS Level 1-compliant, the highest achievable certification in the credit card industry. For more information, please visit www.passportparking.com.

 

 

 

Park Chicago Begins Citywide Expansion

Wednesday, May 07, 2014

ParkChicago begins citywide expansion after successful West Loop pilot program

Nearly 1,600 drivers sign up for ParkChicago within three weeks of pilot launch;

More than 3,500 app downloads; Completion of roll out to 36,000 meters citywide expected later this summer

CHICAGO – After a three-week pilot program that drew 1,600 users and more than 3,500 app downloads, ParkChicago will begin to roll out the service from a limited area in the West Loop to the 36,000 meters throughout the city.

The roll out of ParkChicago – which allows drivers to pay to park using their mobile phone without having to visit a meter box, display a dashboard receipt or hurry back to feed the meter when their time is about to expire – will cover all of the city’s metered spaces by the end of the summer.

“Thousands of people are already taking advantage of the conveniences offered by this new service, and soon drivers across all city neighborhoods will have the option to pay for and extend parking without visiting a meter box,” said Chicago Mayor Rahm Emanuel.

“We launched the pilot to garner feedback from the public, and the response from drivers and local businesses has been very positive,” said Dennis Pedrelli, CEO of Chicago Parking Meters, LLC (CPM), which launched ParkChicago. “We look forward to introducing this new service to residents, commuters and visitors around the city, as we continue to seek out new ways to improve the parking experience in Chicago.”

The rollout involves replacing the approximately 42,000 current street parking signs across the city with new versions bearing the ParkChicago logo alerting drivers to the service’s availability. The rollout will begin on streets in areas surrounding the pilot area and expand from there. Meter boxes will remain in place, providing drivers with multiple ways to pay for parking, including coins, credit and debit cards.

ParkChicago, which is powered by PassportParking, launched a pilot program on April 15 in the West Loop neighborhood bound by Washington Street to the north, Monroe Street to the south, Halsted Street to the east, and Racine Avenue to the west.

West Loop Smile Studio, located at 955 W. Monroe St., often uses ParkChicago to pay for patients’ parking when appointments run longer than expected, said Dr. Ozzie Smith III, noting that it provides an added benefit for his customers.

“Given the sometimes unpredictable nature of dental treatments, it’s not always easy for patients to feed the meter when their time is about to expire,” Dr. Smith said. “Having the ParkChicago app allows us to extend time on a patient’s meter without them having to run out in the middle of the procedure. It’s a great convenience for us and our patients.”

Rod Burch of the West Central Association Chamber of Commerce says that West Loop businesses have given the ParkChicago app high marks for its ease of use and convenience for customers, who can extend their time while at a store, restaurant or business meeting.

“ParkChicago puts the customer in charge because they decide how long to shop and dine without having to rush back or stress about getting a parking ticket,” Burch said. “It’s a quick and easy option and saving a trip to the meter box is particularly helpful with our unpredictable weather and if you have a carload of kids.”

Get started with ParkChicago

To use ParkChicago, customers must first set up an account linked to a major credit or debit card by using the app, going online to www.parkchicago.com or through their mobile phone. The cost of parking sessions is deducted from an account pre-funded with at least $20, and accounts are automatically replenished when the balance drops below $10, similar to I-PASS, the prepaid collection system used on Illinois tollways.

While drivers can register for the new service at any time, new users are recommended to wait until ParkChicago is offered in the area serving their parking needs. New street signs displaying the ParkChicago logo will alert drivers to the service’s availability.

iPhone and Android users can download the free ParkChicago mobile app at the App Store or at Google Play. To learn more, visit www.ParkChicago.com.

# # # #

About Chicago Parking Meters

Chicago Parking Meters, LLC (CPM) operates the third-largest metered parking system in the United States and the largest system privately operated under a concession agreement. CPM is responsible for the operation, management, maintenance and rehabilitation of Chicago's on-street parking. Since 2009, CPM has invested over $40 million in system modernization and customer service improvements. With electronic meter boxes serving all of the approximately 36,000 metered spaces in the city’s downtown and neighborhood areas and efficient maintenance processes, it is one of the most sophisticated parking operations in the U.S. and was ranked #1 in the world for on-street parking in IBM’s 2011 Global Parking Survey. For more information, please visit www.chicagometers.com.

About PassportParking

PassportParking, Inc. (Passport) is an industry leader in providing integrated cloud-based parking solutions, operating in more than 70 jurisdictions. The company provides the most advanced technology and equipment in an enterprise suite that allows parking providers and owners to manage parking and enforcement operations more effectively and efficiently. Passport is PCI DSS Level 1-compliant, the highest achievable certification in the credit card industry. For more information, please visit www.passportparking.com.

West Loop Mobile Payment Pilot Program

Friday, April 25, 2014

West Loop Pilot Program Introduces Mobile Payment Option for Metered Street Parking

With ParkChicago, drivers receive alerts before meter expires, can extend time remotely

CHICAGO – ParkChicago, a new app that gives drivers in Chicago the option to pay for metered street parking with a mobile phone, has launched a pilot program beginning today in a limited area in the West Loop.

Drivers in the pilot area will have the option of paying to park without having to visit a meter box, display a dashboard receipt or hurry back to feed the meter when their time is about to expire.

“People today are busier than ever and are looking for new features and more convenience when it comes to getting into and around the city,” said Dennis Pedrelli, CEO of Chicago Parking Meters, LLC (CPM), which is launching ParkChicago. “The ability to pay for and extend parking while on-the-go – whether that means sticking around longer for dessert at a restaurant or not having to worry about running out of a business meeting early – is a great service for our customers, and we look forward to rolling it out across the city.”

Currently, ParkChicago, which is powered by PassportParking, is available only where metered parking is offered within the pilot area. Bound by Washington Street to the north, Monroe Street to the south, Halsted Street to the east, and Racine Avenue to the west, the pilot area was selected for its density and volume of street parking, as well as its mix of commercial and residential development.

Meter boxes will remain in place, providing drivers with multiple ways to pay for parking, including coins, credit and debit cards. ParkChicago will eventually expand to offer mobile payment convenience at all 36,000 metered parking spaces throughout the city.

Get started with ParkChicago

To use ParkChicago, customers must first set up an account linked to a major credit or debit card by using the app, going online to www.parkchicago.com or through their mobile phone.

The cost of parking sessions is deducted from an account pre-funded with at least $20, and accounts are automatically replenished when the balance drops below $10, similar to I-PASS, the prepaid collection system used on Illinois tollways.

While drivers can register for the new service at any time, CPM recommends waiting until ParkChicago is offered in the area serving their parking needs. New street signs displaying the ParkChicago logo will alert drivers to the service’s availability.

Pay for parking without meter boxes or dashboard receipts

After locating a spot where ParkChicago is offered, drivers will open the app or the mobile website and enter in their license plate number and the 6-digit zone number displayed on each ParkChicago sign where they have parked. They then choose how long they wish to stay.

Hourly rates using ParkChicago are the same as rates displayed on meter boxes. A 35-cent convenience fee is applied to each mobile pay parking transaction of less than two hours, a rate similar to services offered in other cities. For each single transaction of two hours or more, there is no convenience fee. Customers are clearly informed of the convenience fee before confirming payment.

Save time by extending parking remotely

ParkChicago users will receive a notification ten minutes before their time expires, and have the option to add more time through their phone.

Just like at the meter box, the purchased time is portable – meaning it can be used until expiration at any metered parking space with the same or lower hourly rate, subject to any parking restrictions posted on the street.

iPhone and Android users can download the free ParkChicago mobile app at the App Store or at Google Play. Cell phone users can create an account by visiting www.ParkChicago.com or by calling (877) 242-7901 using their mobile phone. To learn more, visit www.ParkChicago.com.

# # # #

About Chicago Parking Meters

Chicago Parking Meters, LLC (CPM) operates the third-largest metered parking system in the United States and the largest system privately operated under a concession agreement. CPM is responsible for the operation, management, maintenance and rehabilitation of Chicago's on-street parking. Since 2009, CPM has invested over $40 million in system modernization and customer service improvements. With electronic meter boxes serving all of the approximately 36,000 metered spaces in the city’s downtown and neighborhood areas and efficient maintenance processes, it is one of the most sophisticated parking operations in the U.S. and was ranked #1 in the world for on-street parking in IBM’s 2011 Global Parking Survey. For more information, please visit www.chicagometers.com.

About PassportParking

PassportParking, Inc. (Passport) is an industry leader in providing integrated cloud-based parking solutions, operating in more than 70 jurisdictions. The company provides the most advanced technology and equipment in an enterprise suite that allows parking providers and owners to manage parking and enforcement operations more effectively and efficiently. Passport is PCI DSS Level 1-compliant, the highest achievable certification in the credit card industry. For more information, please visit www.passportparking.com.

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